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Last Updated on 19 Jul 2024

Understanding Refurbished Phone Grades

Most questions we receive from our customers revolve around the quality and condition of our refurbished phones. At Seken Je, we understand that buying a refurbished device can raise concerns, which is why we have established a transparent and thorough grading process. On this guide,we will give you a clear understanding of what each grade means. Whether you're looking for a device that looks brand new or are comfortable with one that shows minor signs of use, our detailed grading criteria ensure you know exactly what to expect.

Excellent

Appearance: The phone looks almost new, with only very light scratches or marks.

Screen: There might be tiny scratches, but they're hardly visible in day-to-day use.

Expectation: You should expect only very minor signs of use that are hardly noticeable during regular use. Other than that, the phone functions perfectly.

Summary: Perfect for those who appreciate top-notch quality and don't mind investing a bit extra for a phone in near-perfect condition.

refurbished phones in excellent condition
Front view
refurbished phones in excellent condition
Side view
refurbished phones in excellent condition
Back view

Good

Body: It might have hidden scratches and/or dents that are noticeable only when examined closely.

Screen: There might be tiny scratches, but they're hardly visible in day-to-day use.

Expectation: You might see some signs of use, but the phone works perfectly with minor cosmetic flaws. Other than that, the phone functions perfectly.

Summary: Ideal for those seeking a balance between quality and affordability, suitable for users who prioritize functionality over minor cosmetic imperfections

refurbished phones in good condition
Front minor scratch
refurbished phones in good condition
Back minor scratch
refurbished phones in good condition
Bottom view

Fair

Body: You'll see obvious signs of use like scratches, blemishes, or dents.

Screen: It's likely to have visible scratches.

Expectation: The phone looks used, but it works perfectly.

Summary: Best suited for budget-conscious individuals who prioritize functionality over cosmetic appearance, accepting minor to moderate signs of wear in exchange for a more affordable option.

refurbished phones in fair condition
Minor dent
refurbished phones in fair condition
Minor scratches
refurbished phones in fair condition
Minor scratches

Fair Minus

Body: You may notice heavy signs of use, such as scratches, blemishes, or dents.

Screen: It may have visible scratches, a burn in screen (a.k.a Yellowish LCD), or up to maximum 2 dead pixels.

Expectation: The phone functions perfectly, despite the mentioned body and screen issues.

Summary: Suitable for individuals prioritizing performance over display quality.

refurbished phones in fair minus condition
Burn screen
refurbished phones in fair minus condition
Major dented backside
refurbished phones in fair minus condition
Major scratches

Conclusion

We hope the explanation above regarding our refurbished phone grades provides you with a clear understanding of what to expect in terms of phone condition when you receive your order. If you require any additional information, please feel free to reach out to us via our live chat.

Important Note: The refurbished phone grading scale outlined here applies exclusively to phones sold under Seken Je.


Written by Muhammad Adib
in News